Accessibility Statement

Last updated: August 1, 2026

Porterpick is committed to ensuring that its website is accessible to all users, including those with disabilities. We continually work to improve the accessibility of our digital services and to provide an equitable experience for every participant.

Our Commitment

We strive to meet recognized web accessibility standards and to remove barriers that may prevent users from fully engaging with our content, tools, and interactive features. Accessibility is treated as an ongoing priority, not a one-time effort.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

We are partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to address known gaps.

Measures We Take

To support accessibility, Porterpick takes the following measures:

• Includes accessibility as a requirement in our design and development processes
• Conducts periodic accessibility reviews of our website and content
• Provides text alternatives for non-text content where technically feasible
• Ensures that interactive elements are operable via keyboard navigation
• Uses sufficient color contrast across text and interface components
• Structures content with meaningful headings and labels to support screen readers
• Avoids content that flashes or moves in ways known to cause seizures
• Ensures that form fields include descriptive labels and error messages

Known Limitations

Despite our efforts, some areas of the website may not yet fully meet accessibility standards. Known limitations include:

• Certain third-party embedded tools or widgets may not be fully accessible
• Some older video content may lack complete captions or audio descriptions
• Interactive exercises using advanced visual components may have partial keyboard support

We are working to resolve these limitations and prioritize fixes based on user impact.

Assistive Technology Compatibility

Our platform is designed to be compatible with the following assistive technologies:

• Screen readers, including commonly used desktop and mobile versions
• Keyboard-only navigation
• Browser-based zoom and text resizing tools
• High contrast display modes
• Voice recognition software for input

We recommend using an up-to-date browser for the best accessible experience. If you encounter difficulties with a specific assistive technology, please contact us so we can investigate.

Technical Specifications

Accessibility of our website relies on the following technologies:

• HTML
• CSS
• JavaScript
• WAI-ARIA (Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards we apply.

Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any barriers, encounter content that is not accessible to you, or require information in an alternative format, please reach out to us. We aim to respond to accessibility-related requests within 5 business days.

You can contact us by:

• Email: help@porterpick.info
• Phone: +27 73 936 2981
• Post: Hoog St, Mineralia, Middelburg, 1055, South Africa

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may escalate your complaint through our standard feedback process. We are committed to addressing all concerns fairly and transparently.

Assessment Approach

Porterpick assesses the accessibility of our website through the following approaches:

• Self-evaluation conducted by our development team
• User feedback collected through support channels
• Periodic review against WCAG 2.1 success criteria

Updates to This Statement

This accessibility statement is reviewed and updated periodically to reflect changes to the website and improvements to our accessibility practices. We encourage users to check back for the most current information.